# SUPPORT CENTER

#### We Stand Behind, in Front, and Below Our Products

For 25 years and counting, we’ve been providing outstanding customer service. In fact, many of our customers have been enjoying their LEVO for over 12 years. We’ll provide you with the same exceptional care.

[Contact Us](/content/pages/contact-us/index.html)

Shipping Time

We ship daily from 2 U.S. locations;

Memphis TN

and

Salt Lake City UT.

In many cases, your order will arrive within 2 days if you order by 2:30pm EDT. We’ll email your tracking info as soon as we ship your order!

[Contact Us For Shipping Questions](/content/pages/contact-us/index.html)

Shipping to Contiguous U.S.

|     |     |     |
| --- | --- | --- |
| Order Amount | Shipping Cost |  |
| $0.01 - $10.00 | $4.96 |  |
| $10.01 - $40.00 | $7.95 |  |
| $40.01 - $59.99 | $10.95 |  |
| $60 and up | FREE |  |

Alaska, Hawaii, and Puerto Rico.

We ship to Alaska, Hawaii, and Puerto Rico via UPS Ground. Hawaii and Alaska orders typically arrive to your door in 4 - 8 days. Puerto Rico orders typically arrive to your door in 6 - 10 days. To see your cost, enter items into your basket, view your basket, and look for "Calculate Shipping & Taxes".

Shipping to Alaska, Hawaii, and Puerto Rico

|     |     |     |
| --- | --- | --- |
| Order Weight | Amount |  |
| 0 - 5 lbs | $35 |  |
| 5.01 - 10 lbs | $70 |  |
| 10.01 - 15 lbs | $90 |  |
| 15.05 - 25 lbs | $120 |  |
| 25.01 - 35 lbs | $150 |  |
| 35.01 - 40 lbs | $200 |  |
| 40.01 - 75 | $300 |  |

Refurbished Order Shipping: Refurbished

products are processed and shipped separately from our main warehouse. While many orders arrive sooner, please allow up to two weeks for delivery. We appreciate your patience and understanding.

## Free Returns!

Unlike giant marketplaces that treat products like numbers, we’re here to provide personal support and ensure you get exactly what you need.

🎯 Buy Direct

💯 Buy with Confidence

🚀 Over 100,000 Sold

[View Our FREE Return Policy](/content/pages/return-policy/index.html)

Orders Outside the U.S.

If you live outside the U.S., save money on shipping by ordering directly from these distributors. If you’d like a distributor in your area to carry LEVO, please contact us.

United Kingdom

[SERIOUS READERS](https://www.seriousreaders.com/categories/bookholders)

Canada

[Ergo Canada](http://www.ergocanada.com/)

Australia

[LEVOstore Australia](https://www.levostore.com.au/)

Kuwait

[Kuwait](https://www.blink.com.kw/en/Levo)

Iceland

[Studlaberg](https://stb.is/spjaldt%C3%B6lvustandur-deluxe-boh-33768)

Korea

[BodyKind](http://www.bodykind.co.kr/)

LEVOstore.com Limited Warranty Statement

Our parent company is Mind To Market, Inc. (MTM)

Mind To Market, Inc. ("MTM") warrants to the original end-user/customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, MTM will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by MTM on an exchange basis and will be either new or reconditioned. All reconditioned products have been tested to ensure that they are functionally equivalent to new products. If the warranted items (is) are discontinued, MTM has the option of replacing the part with a part of similar function from a current model.  Discontinued products not listed in the warranty are no longer covered as their warranty has expired. This limited warranty only applies to purchases made and items located in the U.S. and applies only to the original end-user customer of the product for so long as the original end-user/customer owns the product.

This limited warranty is non-transferable. This limited warranty does not cover any damage to this product that results from improper assembly, accident, abuse, misuse, natural disaster, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original item has been sold as second-hand. This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.

- Three-Year Warranty

- Six-Month Warranty

- Other Warranties

Any part NOT involved in the electrical circuitry in the following items is covered by this warranty **for a period of three years** from the date of original retail purchase. Any part involved in the electrical circuitry in the following items is covered by this warranty for a **period of one year.**

01. LBH
02. 33768
03. 33773
04. 33761
05. 33801
06. 33764
07. 33701
08. 33707
09. 33750
10. 33742

01. LEVO G2 Deluxe Bookholder Floor Stand
02. LEVO G2 Deluxe Tablet Floor Stand
03. LEVO G2 Deluxe Tablet Floor Stand with USB Charging
04. LEVO G2 Deluxe Rolling Laptop Stand WITH Mouse Tray
05. LEVO G2 Deluxe Rolling Laptop Stand WITH Mouse Tray
06. LEVO G2 Table Clamp Tablet Stand
07. LEVO G2 Book Platform Kit
08. LEVO G2 Tablet Platform Kit
09. LEVO G2 V16 Tablet Floor Stand
10. LEVO G2 V16 Laptop Stand
11. LEVO Gooseneck Tablet Floor Stand Black
12. LEVO Gooseneck Tablet Floor Stand White
13. LEVO Gooseneck Tablet Floor Stand WITH Casters Black
14. LEVO Gooseneck Tablet Floor Stand WITH Casters White

| Model # | Description |
| --- | --- |
| LBH | LEVO G2 Deluxe Bookholder Floor Stand |
| 33768 | LEVO G2 Deluxe Tablet Floor Stand |
| 33773 | LEVO G2 Deluxe Tablet Floor Stand with USB Charging |
| 33761 | LEVO G2 Deluxe Rolling Laptop Stand WITH Mouse Tray |
| 33801 | LEVO G2 Deluxe Rolling Laptop Stand WITH Mouse Tray |
| 33764 | LEVO G2 Table Clamp Tablet Stand |
| 33701 | LEVO G2 Book Platform Kit |
| 33707 | LEVO G2 Tablet Platform Kit |
| 33750 | LEVO G2 V16 Tablet Floor Stand |
| 33742 | LEVO G2 V16 Laptop Stand |

The following MTM products are covered by this warranty for a period of **six months** from the date of original retail purchase:

1. LP33651NWT, LP33651NBK
2. LP33650NWT, LP33650NBK
3. 33133
4. 35425
5. 35427
6. 35424
7. 35428
8. 50003
9. 0123

1. LEVO Gooseneck Tablet Floor Stand WITH CastersLEVO
2. LEVO Gooseneck Tablet Floor Stand WITHOUT Casters
3. LEVO Extend Your Phone
4. LEVO Phone Holder Clamp-on Style for LEVO G2 Tablet and Book Stands
5. LEVO Phone Holder Exclusively for LEVO Laptop Workstation Stands
6. LEVO Utility Basket for Some LEVO Stands
7. AC Cable Manager
8. LEVO Clamp-on Gooseneck Tablet Holder – Phone and Tablet Mount
9. Tablet & Phone Cradle with Ball Joint

| Model # | Description |
| --- | --- |
| LP33651NWT, LP33651NBK | LEVO Gooseneck Tablet Floor Stand WITH CastersLEVO |
| LP33650NWT, LP33650NBK | LEVO Gooseneck Tablet Floor Stand WITHOUT Casters |
| 33133 | LEVO Extend Your Phone |
| 35425 | LEVO Phone Holder Clamp-on Style for LEVO G2 Tablet and Book Stands |
| 35427 | LEVO Phone Holder Exclusively for LEVO Laptop Workstation Stands |
| 35424 | LEVO Utility Basket for Some LEVO Stands |
| 35428 | AC Cable Manager |
| 50003 | LEVO Clamp-on Gooseneck Tablet Holder – Phone and Tablet Mount |
| 0123 | Tablet & Phone Cradle with Ball Joint |

Items of brands other than LEVO are covered by warranties issued from the brand manufacturer.

For consumers outside the U.S., we will make strong efforts to assist you with your situation.

| Model # | Description |
| --- | --- |

Parts & Service

### Find Your Part

LEVO is built with superior quality, so it's rare you'll need a part. If you do, **simply enter the part number or part of the part name into the search bar on the left**. You can find part numbers in your owner's manual. If you don't have your owner's manual, take a guess at the part name. Most likely, you'll find the part you need.

### Need a Product Manual?

Click below to contact us, and describe your LEVO product so we can email it to you.

[Still Need Help? Click here to contact us](/content/pages/contact-us/index.html)

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